Privacy notice

This notice explains what SG Home Food does with the details you give us on this website.

Who we are

SG Home Food is a new app for finding home cooks and bakers of every cuisine across Singapore.

What we collect

When you fill in the "Not ready to start yet?" form on the Sell with us page, we keep:

• your name
• your email address
• your Instagram name, if you give one
• your area, the cuisines you cook, and what you sell
• when you ticked the consent box, and which version of its wording you saw

When you sign in, we keep:

• your email address
• your account type (for example, customer or seller)
• security records of your sign-ins, such as the time, your internet (IP) address and your browser type

If you sign up to sell, we also keep a record that you agreed to the Seller Agreement: your email address, which version, and when.

When you set up your stall, we keep your stall's name, its web address, the "About your stall" words (if you add them) (and any earlier ones, so old links still find your stall), your stall photo, the cook you picked, the cuisines you cook, your food info (your halal information, and whether you sell pork), your WhatsApp number and Instagram (if you add one), and your dishes (their photos, names, sizes and prices, ingredients, allergens and food info, and any description and days' notice). When you send your stall for approval, we keep the date and which version of the promise you ticked. Your phone shrinks your photos before sending them, which also removes hidden details such as where it was taken.

We also ask for your postal code and unit number. With the postal code, OneMap tells us your block and street. We keep your address privately: only you and our team can see it. From it we work out your planning area (like Tampines) and a map pin placed 300 to 600 m from your home, always in the same spot. We don't keep your home's exact map location.

Following stalls

When you follow a stall, we keep which stall you follow, and when you started. Only you can see which stalls you follow (and our team, if we need to check a problem). The stall and everyone else see only the number of followers, never who they are. Following doesn't sign you up for emails.

"Near me" on the home page

"Near me" sorts stalls by how far away they are. We ask for your location only when you tap it.

• If you use your phone's location, it stays on your phone. It isn't sent to us or saved.
• If you type a postal code, our server sends it to OneMap to find roughly where it is (to about 100 m), and sends that back to your phone. We don't save the postal code or the spot, and we don't write postal codes in our records.

Either way, the page forgets the spot when you close it.

Why we collect it

• The form's details: only to email you about selling on SG Home Food, as the consent box says.
• Your sign-in details: only to let you sign in, show you your account, and keep accounts safe. If you sell, we also use your email address to tell you when we approve your stall, send it back with a note, pause it or reopen it.
• Your Seller Agreement record: to show that you agreed to it before your stall opens. You can read it again from your account.
• Your address: to find your planning area and place your map pin. Customers see only your area and the pin, never your address. (When ordering starts, we plan to show your address to a customer only after you confirm their pickup order. We'll update this notice before that happens.)
• Your stall's details: to show your stall to customers once we approve it. Until then, only you and our team can see them. Once approved, anyone can see them, including the WhatsApp number and Instagram you give for your stall. Please don't put your address in your stall name, your "About your stall" words, your dishes or your photos.

The robot check

To stop spam, the form and the sign-in page use Cloudflare Turnstile to check that you're a person. It only starts when you begin typing. For this check, your browser and our server send Cloudflare some technical details, including your internet (IP) address. This check doesn't save your IP address.

Where your details are kept

• Supabase stores the sign-up list, accounts and stalls in its database, and stall photos in its file store, in Singapore.
• Cloudflare runs this website and the robot check. Cloudflare works around the world, so some details may pass through other countries.
• OneMap, run by the Singapore Land Authority, tells our server where a postal code is and which planning area it's in. Our server sends it your postal code for this, never your name or email. The map on our home page also comes from OneMap, so your browser gets the map pictures from OneMap, which sees your internet (IP) address, like any website you visit.
• Resend sends our emails (sign-in codes, and emails about your stall), so it gets your email address, and for stall emails your stall's name and any note from our team. Resend is a US company, so your email address may be handled outside Singapore.

Only the SG Home Food team can see the sign-up list. When you sign in, you can see your own account, and so can our team. The database's safety rules block everyone else.

How long we keep your details

• The form's details: until 6 months after the app opens. Then we delete them.
• Your account: until you ask us to delete it.
• Your stall's details: until your account is deleted. Then we delete them too, including your photo and address.
• The stalls you follow: until you unfollow, or your account is deleted.
• Your Seller Agreement record: we keep it even after your account is deleted, so we can always show that you agreed.

You can ask us to delete your details sooner at any time, except the Seller Agreement record.

Your choices

• You can ask to see, correct or delete your details at any time.
• You can withdraw your consent. We'll then stop emailing you.

To do either, email our Data Protection Officer at homebasedelights@gmail.com. You can also find this on our Contact page.

Settings saved on your phone

If you choose light or dark mode, or Simple mode, on our pages, your choice is saved in your browser. So are the food filters you pick on the home page (cuisines, "Halal-declared only" and "Vegetarian dishes"). They stay on your phone and aren't sent to us.

When you sign in, your browser keeps a sign-in key so you stay signed in. Signing out removes it from your phone.

Changes to this notice

If we change this notice, we'll update the date at the top of this page.